At Scarletviolet, we aim to make your shopping experience seamless, secure, and convenient. Please review our Payment Policy below for details on accepted payment methods, security, and billing.
✅ Accepted Payment Methods
We currently accept the following payment options for online purchases:
Credit/Debit Cards: Visa, Mastercard, American Express, Discover
Digital Wallets: PayPal, Apple Pay, Google Pay
Installments: Shop Pay Installments (for qualifying purchases)
All payments are processed securely via trusted third-party gateways.
🔐 Payment Security
Your financial information is protected using SSL encryption and secure, PCI DSS–compliant gateways. Scarletviolet does not store full payment card details on our servers.
💷 Currency
All transactions are processed in Pound Sterling (GBP).
If you’re using a foreign card, your bank may:
Convert your payment to GBP at its current exchange rate
Apply currency conversion fees (Scarletviolet is not responsible for these)
🧾 Payment Authorization
By submitting an order, you authorize us (or our processors) to charge the selected payment method for the full amount.
For any recurring payments (e.g., subscriptions, if available), you authorize charges at the agreed frequency until canceled.
📧 Order Confirmation
After a successful transaction, you will receive an order confirmation email with your purchase details.
If you don’t see it within 24 hours, check your spam folder or contact us at support@scarletviolet.shop.
🛠️ Payment Issues
If a transaction is declined or fails:
Verify card details and available funds
Contact your bank or card provider if needed
Reach out to us via support@scarletviolet.shop for assistance
💸 Pricing
All prices are listed in GBP
Prices are subject to change without notice
In the event of a pricing error, we’ll notify you before fulfilling your order
If we cannot contact you, the order may be canceled
🧾 Taxes
UK VAT will be calculated and included where applicable.
At this time, we only ship within the United Kingdom.
⏳ Pre-Authorization Holds
Some banks may place a temporary hold on funds when you place an order.
These holds typically clear within 3–5 business days if the order is canceled or modified.
⚖️ Billing Disputes
If you believe you were incorrectly charged, contact us at support@scarletviolet.shop within 30 days of the charge.
We will investigate and resolve any billing issues promptly.
📌 Changes to This Policy
Scarletviolet reserves the right to update this Payment Policy at any time. Changes will be posted on this page and are effective immediately upon posting.
📬 Contact Us
For any questions or concerns regarding payment, contact us at:
📧 support@scarletviolet.shop